Terms and Conditions

Terms of Service

This website is operated by Elizabeth Berghofer T/A 'K onna'. In these Terms, "we," "us," and "our" refer to Elizabeth Berghofer. By using our website and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions (“Terms of Service” or “Terms”), including those additional terms referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features added to the store will also be governed by these Terms of Service. You can view the most current version of the Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting changes on the website. It is your responsibility to check this page periodically for updates. Continued use of the website after changes are posted constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online platform enabling us to sell our products and services.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, and you must not violate any laws in your jurisdiction, including copyright laws. You must not transmit any viruses, worms, or other malicious code. A breach of any of these Terms will result in immediate termination of your services.

Discounts & Bundles Policy

Please be advised that product discounts cannot be combined with bundle offers. This policy applies to all discounts and products, including, but not limited to, the following discount codes: Affiliate and influencer discounts, product-specific discounts and any other product or category-specific discounts.

If an order is adjusted to qualify for a bundle discount, the bundle discount will override any previously applied discounts. The final amount due will be recalculated, and an updated invoice or refund will be issued to reflect these changes.

Bundles are as shown on the bundle product page and are not customizable in terms of style, color, size, or other variations.

By proceeding with your purchase, you acknowledge and agree to this policy.

E-Gift Cards

You (the customer) are responsible for the safe use and security of your e-gift cards. We (Konna) are not responsible for any loss or damage resulting from the use of e-gift cards without permission. E-gift cards are valid for 36 months and cannot be used after the expiry date. They cannot be used to purchase further e-gift cards. In the event of fraud or misuse, we reserve the right to block access to your account and/or require a different payment method. E-gift cards purchased via www.konna.com.au may only be redeemed at www.konna.com.au.

Payment

We accept payment from major debit and credit card companies and PayPal. Unfortunately, we do not accept payment via direct transfer, cheques, or postal orders.

Upon receiving your order, a standard pre-authorization check on your payment card will be performed to ensure sufficient funds are available. Goods will not be dispatched until this check is completed. Your card will be debited once the order is accepted.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (except credit card information) may be transferred unencrypted across various networks, and that credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us. The headings in this agreement are for convenience only and will not limit or affect these Terms.

Accuracy, Completeness, and Timeliness of Information

We are not responsible for the accuracy, completeness, or timeliness of information provided on this site. Any reliance on the materials on this site is at your own risk.

This site may contain historical information, which is provided for your reference only. We reserve the right to modify the content at any time, but we are not obligated to update any information.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice. We are not liable for any modification, price change, suspension, or discontinuance of the Service.

Products

Certain products may be available exclusively online and may have limited quantities. These products are subject to return or exchange only in accordance with our Returns and Refunds Policy.

We strive to display product colours and images as accurately as possible, but we cannot guarantee the accuracy of colours displayed on your monitor.

We reserve the right to limit the sale of our products to certain individuals, regions, or jurisdictions. We may also limit quantities of products offered for sale. All product descriptions, prices, and availability are subject to change without notice.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased per person, household, or order. We may contact you via email or phone if changes or cancellations to your order are necessary.

You agree to provide accurate, complete, and current purchase and account information for all transactions made through our store. You also agree to promptly update your account and payment information.

Optional Tools

We may provide access to third-party tools that we neither monitor nor have control over. You acknowledge that we provide access to these tools "as is" and "as available," without any warranties or representations. We shall not be liable for any issues arising from your use of these third-party tools.

Third-Party Links

This site may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant or assume responsibility for any third-party materials.

User Comments, Feedback, and Reviews

If you send us any submissions (e.g., contest entries, feedback, suggestions), you agree that we may use them without restriction or compensation. We are under no obligation to maintain your comments in confidence or to respond to them.

We may monitor, edit, or remove content at our discretion and will not be responsible for any comments you or others post.

Personal Information

The submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally, there may be errors on the site relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and to modify or cancel orders based on inaccurate information.

Prohibited Uses

You may not use the site for unlawful purposes, to violate any laws, or to infringe on our or others' intellectual property rights. Other prohibited uses include harassing others, uploading malicious content, or interfering with the site's security.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the service will be uninterrupted or error-free. The service and all products are provided "as is," without warranties of any kind.

We will not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

Indemnification

You agree to indemnify and hold harmless Elizabeth Berghofer T/A Konna, its affiliates, and partners from any claims or demands arising from your breach of these Terms or violation of any laws.

Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions will continue in full force and effect.

Termination

These Terms of Service remain effective unless terminated by you or us. If you violate any part of these Terms, we may terminate your access to the site and services.

Entire Agreement

These Terms, along with any other policies or operating rules posted on the site, constitute the entire agreement between you and us regarding the use of the Service.

Governing Law

These Terms are governed by the laws of our jurisdiction.

Changes to Terms

We may update or change these Terms at our discretion. Please check this page periodically for updates.

Contact Information

For any questions about the Terms of Service, please contact us at support@konna.com.au.

AIMEE BAR

I’m Aimee, a 17-year-old show jumping rider based on the Sunshine Coast, Queensland, with nine years of riding experience. I currently compete at 120cm in show jumping and Novice dressage

My main horse, Breezy, is a six-year-old OTT Thoroughbred. While he’s currently out of work, he has previously competed at 90cm, and we’ll be returning to work with the goal of progressing into the 1m classes. He’s a talented young horse who I adore and feel incredibly grateful to have.

I’ve worked full time for a QOTT retrainer for the past two years, my short term goals are becoming more consistent in the 120cm and long term I’d love to ride and train horses internationally!!

Follow Aimee on Instagram.

Alicia Dyke

Hi, my name is Alicia Dyke and I am a 17 year old FEI dressage rider based in South East Queensland. I have some pretty big dreams for my equestrian career, (think Olympic gold!), and every moment I spend with my horses mean so much to me .

2026 is set to be a big year for my team and I, with plenty of competitions and fun events in the works whilst I finish my last year of school! I am incredibly lucky to have 3 amazing horses by my side heading into the new year including my welsh cob gelding Indi Molloy (Mo), my partner of almost four years and absolute best friend, my warmblood mare Louvale Vivaci Storm (Rosie), the biggest sweetheart and my first ever young horse, and Southern Dimonetta (Arnya), a beautiful warmblood mare I have been given the amazing opportunity to ride from her owner Sophie Brennan. Some of my goals for this year are to continue cementing Mo’s confidence in his medium work, strengthening my partnership with Arnya and stepping Rosie up to novice, and later hopefully elementary too!

I am excited to soon be taking the first steps into my career as a professional rider, hoping to begin taking on client horses and starting a bachelor of equine science in 2027.

I am so excited to be joining the Konna team, and cannot wait to represent the brand in 2026

Follow Alicia on Instagram.

Amber Wheeler

I'm a neurodivergent rider that has a love for all things equestrian.

Show jumping is my passion and my path to happiness I've been teamed with an awesome herd of unicorns; Frankenstein, Darcy and Black Jack, that help me achieve all my goals, 1 step at a time.

People see me standing alone..... but they dont see the power behind me #TeamKONNA!!!

Follow Amber on Instagram.

Keeley Menadue

Keeley Menadue is a 21-year-old dressage rider from Mallala, South Australia, with a passion for dressage and show horse events. She is currently competing with three talented horses: PS Can Dance (Loki), the current Australian Youth Preliminary Champion & SA State Champion of Champions, a 6-year-old young horse currently training for his Medium debut; Freemans Lodge Rocksette (Rosie), an accomplished Elementary and Medium dressage pony, who was the SA and VIC State Elementary Pony Champion and Dressage SA Pony of the Year in 2024; and Ibnky Diamond Rock (Chino), who in his newcomer year competed in both the showjumping and dressage rings.

In addition to her personal horses, Keeley now runs Menadue Equestrian, and is fortunate to ride client horses, including a range of warmbloods in training and competition at Ponderosa Stud. Keeley’s recent accomplishments include representing Australia at the Australian Youth Dressage Championships 2025, multiple national (youth) and state championship titles, recognition as the ESA Dressage Youth of the Year, and her selection for the SA Dressage Squad on both FL Rocksette & PS Can Dance.

Looking ahead, Keeley plans to compete at Dressage with the Stars in Victoria, progressing up the levels with PS Can Dance in the dressage ring, and focusing on an eventing start with Ibnky Diamond Rock.

Follow Keeley on Instagram.

Maddi Bammann

I'm Maddi Bammann, a 14 year old from the Mid North of South Australia. I've been riding for seven years. I'm not from a horsey family but with my Mums support, started my journey on my first pony, Boss.

I'm now incredibly lucky to be given the opportunity to ride Remi Lexus and we are currently competing preliminary dressage, with hopes to progress up the levels.

My goals this year are to attend more competitions, attend the youth development training weekend, and aim for interschools nationals next year.

Follow Maddi on Instagram.

Matilda Lepper

Matilda Lepper is a 16-year-old rider from the Sunshine Coast, Queensland, with a passion for Dressage, Showjumping, Liberty, and Showing. She has been riding for 10 years and owns three horses, each with unique potential. Her main horse, Kitty, is a 15hh QH who has helped Matilda progress through various disciplines, currently competing in showjumping up to 1m and training at Elementary level dressage.

Matilda also has two OTTBs: Andy, a 17.3hh gelding who is currently out of work due to injury but has a sweet, hardworking nature, and Zayne, a 16.3hh gelding who Matilda recently acquired. Zayne has excelled in dressage and flatwork, with plans to compete at Preliminary dressage in the near future.

With a strong focus on horsemanship, Matilda emphasises building a solid bond with her horses through groundwork and liberty work, which she believes is the foundation for success in any discipline. She has a positive and approachable attitude, always striving to share her enthusiasm for the sport with others.

Matilda’s competition plans for 2025 include competing in dressage, showjumping, and agricultural shows, with goals of returning Kitty to 90cm-1m jumping and reaching over 60% in Novice dressage. She also hopes to develop Zayne's skills in dressage and progress his jumping.

Follow Matilda on Instagram.

Penelope Freeman

I am Penelope Freeman and I am from Perth, WA!

I do Eventing and Showjumping with my 2 ponies. I am super excited to be part of the Konna Ambassador team for 2026!

Follow Penelope on Instagram.

Summer Dalton

Summer Dalton is a 15-year-old aspiring equestrian from the Sunshine Coast, Queensland, with a deep passion for horses and an unwavering dream of one day competing in the Olympics. Although she only began riding consistently in 2022, Summer’s dedication to the sport is clear. Show jumping is her favorite discipline, as she thrives on the adrenaline and excitement of flying around the course.

After unexpectedly losing her horse sam to colic in 2025, summer has had many setbacks with her riding journey, but is determined to continue with furthering her riding and improving more and more. she is looking forward to seeing where her equestrian journey leads her next, and is excited to see what is in store for 2026.

Currently, summer’s goals are to perfect her riding skills and look to lease a horse in the near future in order to get her goals of competing in showjumping back on track. outside of riding, summer is also focused on her education, with aspirations to become an equine vet to give back to the horses that have given her so much.

Known for her positive attitude and passion for horses, Summer is determined to share her journey, learning from both the successes and struggles along the way.

Follow Summer on Instagram.

Vesper Atkins

Vesper Atkins is a 13-year-old show jumper from Western Australia with a passion for the sport that has driven her to compete up to 100cm in show jumping and 65cm in eventing. Having been riding for 5-6 years, Vesper’s hard work and dedication have quickly made her a rising star in the equestrian community.

In late 2024, Vesper began leasing Rayne Park Rising Sun (Sunny), a 14.2hh speed machine. Under Vesper's guidance, Sunny has helped her achieve impressive results, including going from 70cm to 90cm show jumping and winning her first 100cm event. Sunny, who previously competed up to 105cm in show jumping and 95cm in eventing, has been a great partner for Vesper's rapid progression in the sport.

Looking ahead, Vesper’s goals are to continue competing Sunny up to 105cm in show jumping and 80cm in eventing while also searching for a new horse to help her reach the junior level. She remains committed to growing her presence in the equestrian world and building her social media following.

Vesper is excited to continue her journey with Sunny and beyond, driven by her love of the sport and her determination to achieve even greater heights.

Follow Vesper on Instagram.

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