Terms and Conditions

Terms of Service

This website is operated by Elizabeth Berghofer T/A 'K onna'. In these Terms, "we," "us," and "our" refer to Elizabeth Berghofer. By using our website and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions (“Terms of Service” or “Terms”), including those additional terms referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features added to the store will also be governed by these Terms of Service. You can view the most current version of the Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting changes on the website. It is your responsibility to check this page periodically for updates. Continued use of the website after changes are posted constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online platform enabling us to sell our products and services.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, and you must not violate any laws in your jurisdiction, including copyright laws. You must not transmit any viruses, worms, or other malicious code. A breach of any of these Terms will result in immediate termination of your services.

Discounts & Bundles Policy

Please be advised that product discounts cannot be combined with bundle offers. This policy applies to all discounts and products, including, but not limited to, the following discount codes: Affiliate and influencer discounts, product-specific discounts and any other product or category-specific discounts.

If an order is adjusted to qualify for a bundle discount, the bundle discount will override any previously applied discounts. The final amount due will be recalculated, and an updated invoice or refund will be issued to reflect these changes.

Bundles are as shown on the bundle product page and are not customizable in terms of style, color, size, or other variations.

By proceeding with your purchase, you acknowledge and agree to this policy.

E-Gift Cards

You (the customer) are responsible for the safe use and security of your e-gift cards. We (Konna) are not responsible for any loss or damage resulting from the use of e-gift cards without permission. E-gift cards are valid for 36 months and cannot be used after the expiry date. They cannot be used to purchase further e-gift cards. In the event of fraud or misuse, we reserve the right to block access to your account and/or require a different payment method. E-gift cards purchased via www.konna.com.au may only be redeemed at www.konna.com.au.

Payment

We accept payment from major debit and credit card companies and PayPal. Unfortunately, we do not accept payment via direct transfer, cheques, or postal orders.

Upon receiving your order, a standard pre-authorization check on your payment card will be performed to ensure sufficient funds are available. Goods will not be dispatched until this check is completed. Your card will be debited once the order is accepted.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (except credit card information) may be transferred unencrypted across various networks, and that credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us. The headings in this agreement are for convenience only and will not limit or affect these Terms.

Accuracy, Completeness, and Timeliness of Information

We are not responsible for the accuracy, completeness, or timeliness of information provided on this site. Any reliance on the materials on this site is at your own risk.

This site may contain historical information, which is provided for your reference only. We reserve the right to modify the content at any time, but we are not obligated to update any information.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice. We are not liable for any modification, price change, suspension, or discontinuance of the Service.

Products

Certain products may be available exclusively online and may have limited quantities. These products are subject to return or exchange only in accordance with our Returns and Refunds Policy.

We strive to display product colours and images as accurately as possible, but we cannot guarantee the accuracy of colours displayed on your monitor.

We reserve the right to limit the sale of our products to certain individuals, regions, or jurisdictions. We may also limit quantities of products offered for sale. All product descriptions, prices, and availability are subject to change without notice.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased per person, household, or order. We may contact you via email or phone if changes or cancellations to your order are necessary.

You agree to provide accurate, complete, and current purchase and account information for all transactions made through our store. You also agree to promptly update your account and payment information.

Optional Tools

We may provide access to third-party tools that we neither monitor nor have control over. You acknowledge that we provide access to these tools "as is" and "as available," without any warranties or representations. We shall not be liable for any issues arising from your use of these third-party tools.

Third-Party Links

This site may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant or assume responsibility for any third-party materials.

User Comments, Feedback, and Reviews

If you send us any submissions (e.g., contest entries, feedback, suggestions), you agree that we may use them without restriction or compensation. We are under no obligation to maintain your comments in confidence or to respond to them.

We may monitor, edit, or remove content at our discretion and will not be responsible for any comments you or others post.

Personal Information

The submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally, there may be errors on the site relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and to modify or cancel orders based on inaccurate information.

Prohibited Uses

You may not use the site for unlawful purposes, to violate any laws, or to infringe on our or others' intellectual property rights. Other prohibited uses include harassing others, uploading malicious content, or interfering with the site's security.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the service will be uninterrupted or error-free. The service and all products are provided "as is," without warranties of any kind.

We will not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

Indemnification

You agree to indemnify and hold harmless Elizabeth Berghofer T/A Konna, its affiliates, and partners from any claims or demands arising from your breach of these Terms or violation of any laws.

Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions will continue in full force and effect.

Termination

These Terms of Service remain effective unless terminated by you or us. If you violate any part of these Terms, we may terminate your access to the site and services.

Entire Agreement

These Terms, along with any other policies or operating rules posted on the site, constitute the entire agreement between you and us regarding the use of the Service.

Governing Law

These Terms are governed by the laws of our jurisdiction.

Changes to Terms

We may update or change these Terms at our discretion. Please check this page periodically for updates.

Contact Information

For any questions about the Terms of Service, please contact us at support@konna.com.au.

Abbie Lewis

Abbie Lewis is a talented 19-year-old Young Rider from South Australia, with a passion for showjumping that started at the age of 3 when she got her first pony in the UK. Since then, she has been dedicated to the sport, competing at a high level for over a decade. Abbie relocated to Australia in 2014, and has since become an established figure in the Australian showjumping scene.

Abbie currently competes with her main horse, Sovereign's Gizelle, a 13-year-old Warmblood mare, with whom she travels across Australia competing in Young Rider classes and 1.30m events. She also has two retired horses, Miss Visage (Aggie) and MEC Gossip (Mickey), who played pivotal roles in her career.

A dedicated member of South Australia’s showjumping squads since the age of 13, Abbie has set her sights on competing at the Mini Prix and 1.40m levels, while balancing her veterinary studies. Her long-term goal is to represent Australia in international team events and pursue competition opportunities in the UK in the near future.

In addition to her competitive career, Abbie and her friend have started a business hosting clinics across South Australia. This venture allows her to build strong relationships with top coaches and riders around the country, contributing to her growing presence in the equestrian community.

Follow Abbie on Instagram.

Aleea Arbuckle

Aleea is a 17-year-old dressage rider from South East Queensland who has been passionate about horses for over a decade. With 11 years of riding experience, Aleea is currently in her final year of school and is preparing to transition into a full-time career in equestrian training and education.

Aleea’s small but talented team consists of Merlot, a 7-year-old Arabian/Warmblood x Thoroughbred pony, and Georgie, a 2-year-old Warmblood filly. Aleea has been working with Merlot since he was 2 years old, and together, they are training in Medium level dressage within the pony categories. Though Merlot stands at only 14.2hh, his big heart and enthusiastic attitude make him a standout in every competition. Georgie, Aleea’s pride and joy, will be starting her competition career soon, beginning with in-hand hack shows as she continues to grow and develop.

Aleea’s competition goals include participating in larger-scale events such as CDI’s and Championships, with the ambition of earning consistent 70% scores across all tests. She is passionate about self-improvement and developing both herself and her horses to reach their full potential.

Looking ahead, Aleea hopes to offer training services and grow her online presence to reach a wider audience, sharing her equestrian journey and promoting brands that focus on the needs of both riders and horses. She is dedicated to high-quality content, thanks to her parents' love for photography, and values the opportunity to showcase products through her platform while building a strong connection with the equestrian community.

Follow Aleea on Instagram and TikTok

Anna Pappas

Anna Pappas is a 16-year-old dressage and working equitation rider from Bathurst, New South Wales. With a passion for horses, rider support, and equine welfare, Anna has been riding since she was just two years old and has a deep love for both the sport and her horses. Her home facilities are equipped to support her ambitious riding career, and she competes extensively across New South Wales in both dressage and working equitation.

Anna’s primary competition focus this year is on growing and developing her horses, with plans to increase her working equitation participation. Her main horse, Benjamin, a 10-year-old purebred Andalusian gelding, is competing at Elementary and stepping up to Medium-level dressage, as well as working at Level 4 and 5 in working equitation. Puzzle, a 4-year-old GRP x Welsh C, is expected to make his debut in the 4-year-old classes this year while also training at the Preliminary/Novice level. Anna’s newest addition, Ode, a 3-year-old Warmblood x Andalusian, will be gently started under saddle with the goal of ensuring he develops into a happy, confident partner.

She has a dream of qualifying for the Working Equitation World Junior and Young Rider Championships in Europe, and continuing to improve her Medium-level dressage with Benjamin with support from her Australian coach. She also plans to make strides in her competition journey with Puzzle, gain valuable experience in Portugal, and continue sharing her love for her horses with the equestrian community.

Follow Anna on Instagram.

Ayana Walsh

Ayana Walsh is a dedicated 16-year-old showjumping, dressage, and sporting rider, with a deep passion for equestrian sport. As a Junior Instructor and team captain at her school, Ayana’s leadership and commitment extend beyond her own riding to supporting others in the equestrian community.

Ayana is the proud owner of three talented competition horses: AJ All The Stars (Sonny), a bay OTTB who is her heart horse, and two others, Cupids Wingman (QP) and Kardella Park Poppy (Poppy). After two years with Sonny, Ayana has ambitious goals for the season, including competing in 1.10m showjumping, schooling at 1.25m, and aiming for top placements at state-level competitions in both dressage and showjumping.

QP, a palomino Quarter Horse, was Ayana’s first project horse and is still a beloved member of her team, often competing with her mother. Poppy, a 5-year-old Connemara x Irish Sport Horse, is just beginning her showjumping and eventing career, and Ayana looks forward to developing her skills through the year. Together, Ayana and her horses will be competing at various competitions including Interschool States Showjumping, Pony Club, and Dressage, with plans to expand into eventing and sporting disciplines.

In addition to her riding goals, Ayana is committed to furthering her equestrian knowledge through coaching certifications and her Cert II and III in Horse Care. This will open up a traineeship opportunity at the Equine Hospital in North Arm, where she hopes to deepen her understanding of horse care and veterinary practice.

Follow Ayana on Instagram.

Eliza Baird

Eliza Baird is a 13-year-old showjumper from Victoria, with a passion for competitive riding and a strong track record of success. Eliza currently competes with two talented horses, Bling and Bam. Bling, a consistent performer in the 1m showjumping classes, has been dominating the competition with a series of impressive wins. Bam, her more experienced partner, is currently competing at the 120–125cm level, with plans to increase their heights and challenge themselves further as the year progresses.

Eliza recently welcomed Connie, a new addition to her team, and is excited to bring her along in the competition circuit. She competes regularly, attending events around twice a month, and is focused on developing her horses and continuing to improve in her riding career.

Follow Eliza on Instagram and TikTok.

Hayley Palmer

Hayley Palmer is a 15-year-old rider from New South Wales with a passion for dressage, showjumping, and a growing interest in eventing. Despite having started riding in 2020, Hayley has quickly developed a strong connection with her horse and a deep love for training. Currently, she competes in showjumping at 60-75cm and in dressage at the Preliminary and Novice levels.

Hayley’s horse, Bradley, is an 11-year-old 16.1hh OTTB (Off-The-Track Thoroughbred) gelding, whom she has owned for a year and a half. Bradley, with his calm and easygoing nature, has quickly become a beloved teammate. Despite being a green horse when they first started together, Hayley and Bradley have accomplished much, competing successfully at ag shows, pony club events, and always bringing home ribbons. Bradley’s love for jumping and dressage has made them a dynamic pair, and they continue to build their skills and grow as a team.

Looking ahead, Hayley’s goals for 2025 include competing at Interschools, starting eventing, and continuing to improve in both showjumping and dressage. She is excited to continue her journey with Bradley and reach new heights in their equestrian pursuits.

Follow Hayley on Instagram and TikTok.

Keeley Menadue

Keeley Menadue is a 20-year-old dressage rider from Mallala, South Australia, with a passion for dressage and show horse events. She is currently competing with three talented horses: Freemans Lodge Rocksette (Rosie), an accomplished Elementary and Medium dressage pony, who is the current SA and VIC State Elementary Pony Champion, and the 2024 Dressage SA Pony of the Year; PS Can Dance (Loki), a 5-year-old young horse currently training at Preliminary and Novice levels, and aiming for success in the 5yo Young Horse classes; and Ibnky Diamond Rock (Chino), a young horse making his debut in both dressage and show horse events this year.

In addition to her personal horses, Keeley is fortunate to ride for Ponderosa Stud, where she works with a range of warmbloods in training and competition, further expanding her skills and experience. Keeley’s recent accomplishments include multiple state championship titles, recognition as the ESA Dressage Youth of the Year, and her selection for the SA Dressage Squad.

Looking ahead, Keeley plans to compete at Dressage with the Stars in Victoria, the Australian Youth Dressage Championships, and continue advancing to higher levels with Rosie, including competing at Advanced. She is also focused on growing her show horse team and qualifying for major competitions in the coming years.

Follow Keeley on Instagram.

Matilda Lepper

Matilda Lepper is a 16-year-old rider from the Sunshine Coast, Queensland, with a passion for Dressage, Showjumping, Liberty, and Showing. She has been riding for 10 years and owns three horses, each with unique potential. Her main horse, Kitty, is a 15hh QH who has helped Matilda progress through various disciplines, currently competing in showjumping up to 1m and training at Elementary level dressage.

Matilda also has two OTTBs: Andy, a 17.3hh gelding who is currently out of work due to injury but has a sweet, hardworking nature, and Zayne, a 16.3hh gelding who Matilda recently acquired. Zayne has excelled in dressage and flatwork, with plans to compete at Preliminary dressage in the near future.

With a strong focus on horsemanship, Matilda emphasises building a solid bond with her horses through groundwork and liberty work, which she believes is the foundation for success in any discipline. She has a positive and approachable attitude, always striving to share her enthusiasm for the sport with others.

Matilda’s competition plans for 2025 include competing in dressage, showjumping, and agricultural shows, with goals of returning Kitty to 90cm-1m jumping and reaching over 60% in Novice dressage. She also hopes to develop Zayne's skills in dressage and progress his jumping.

Follow Matilda on Instagram.

Paris Holder

Paris Holder is a 24-year-old rider from Adelaide, South Australia, with a deep love for horses and a growing presence in the equestrian world. Growing up in a family involved in the equestrian industry, Paris developed a passion for horses early on, eventually acquiring her first horse a few years ago. She is now the proud owner of three beautiful horses, who are more than just companions in the sport—they’re part of her family.

Paris’ main focus is on building a strong bond with her horses and developing as a versatile rider. She is excited for the year ahead and looks forward to continuing her journey with her team of horses.

Known for her positive energy and passion for the equestrian lifestyle, Paris brings an authentic and relatable approach to the equestrian community.

Follow Paris on Instagram and TikTok.

Summer Dalton

Summer Dalton is a 15-year-old aspiring equestrian from the Sunshine Coast, Queensland, with a deep passion for horses and an unwavering dream of one day competing in the Olympics. Although she only began riding consistently in 2022, Summer’s dedication to the sport is clear. Show jumping is her favorite discipline, as she thrives on the adrenaline and excitement of flying around the course.

Summer rides her 10-year-old OTTB, Sam, whom she purchased in March 2024. Sam has been through a challenging recovery, with setbacks including injuries and arena issues, but the duo is now coming back stronger than ever. Despite Sam’s cheeky personality and occasional challenges, Summer values their bond and is excited about their future together.

Currently, Summer’s goal is to bring Sam back to confidently jumping 80-90cm and competing again. In the long run, she hopes to compete at higher heights and further develop their partnership. Outside of riding, Summer is also focused on her education, with aspirations to become an equine vet to give back to the horses that have given her so much.

Known for her positive attitude and passion for horses, Summer is determined to share her journey, learning from both the successes and struggles along the way.

Follow Summer on Instagram.

Vesper Atkins

Vesper Atkins is a 13-year-old show jumper from Western Australia with a passion for the sport that has driven her to compete up to 100cm in show jumping and 65cm in eventing. Having been riding for 5-6 years, Vesper’s hard work and dedication have quickly made her a rising star in the equestrian community.

In late 2024, Vesper began leasing Rayne Park Rising Sun (Sunny), a 14.2hh speed machine. Under Vesper's guidance, Sunny has helped her achieve impressive results, including going from 70cm to 90cm show jumping and winning her first 100cm event. Sunny, who previously competed up to 105cm in show jumping and 95cm in eventing, has been a great partner for Vesper's rapid progression in the sport.

Looking ahead, Vesper’s goals are to continue competing Sunny up to 105cm in show jumping and 80cm in eventing while also searching for a new horse to help her reach the junior level. She remains committed to growing her presence in the equestrian world and building her social media following.

Vesper is excited to continue her journey with Sunny and beyond, driven by her love of the sport and her determination to achieve even greater heights.

Follow Vesper on Instagram.

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